Privacy policy
One Tap Map saves the places you go most. I built it so those places stay with you. This page says what is collected, who handles it, why, and what you can do about it.
The short version
- Your places stay on your iPhone and sync only through your own iCloud. I can't see them.
- There's no account. I never know your name unless you email me.
- The app counts how it's used and reports crashes under a random ID, never with your places, addresses, searches or location.
- When you buy the upgrade, Apple handles the payment and Adapty confirms you own it.
- This website uses no cookies.
- Nothing is sold, and nothing is used for advertising.
Who is responsible
One Tap Map is made and sold by Serena Grace Lambert, an independent developer in Dubai, United Arab Emirates, trading under DMCC freelance licence Serena Grace Lambert FL 469464. Address: DMCC Business Centre, Level No 1, Jewellery & Gemplex 3, Dubai, United Arab Emirates. Email: support@serenalambert.com.
For data protection law, I'm the "controller" of the data described here.
Your places, searches and location
- Places you save are stored on your iPhone. If iCloud is on for One Tap Map, they sync between your devices through your own private iCloud storage. I can't see them, and they never go to any other service.
- Searching for an address, and turning a position into an address, uses Apple Maps (Apple's MapKit). What you type, and your position when you use Current Location, go to Apple to get results, under Apple's privacy policy. They don't come to me.
- Map links you paste or share into One Tap Map are read on your iPhone. A short link (Google Maps or Apple Maps) is first opened with the company that made it, to find where it leads. When you share a place from Google Maps, the app then asks Google (its Places service) for that place's location, using the place's ID from the link. Google receives the link and the place's ID, plus your IP address, as with any request over the internet; nothing else about you.
- Location is used only if you allow it, while you're using the app: when you tap Current Location, and to show how far search results are. It is never collected in the background and never sent to me. You can turn it off in Settings › Privacy & Security › Location Services.
- Opening directions: when you tap a place, One Tap Map opens the map app you chose (Apple Maps, Google Maps or Waze) with that destination, and your travel mode and toll choice. From then on, that app's own privacy policy applies.
Usage counts
To see which parts of the app are used and where people get stuck, the app sends usage events to PostHog: for example that a place was added, which map app is chosen, how many places there are, which widget sizes are on the Home Screen, whether the upgrade screen was seen and bought, when the app is installed, updated or opened, and the app and iOS version.
These events carry a random ID created on your iPhone, so events from the same install can be counted together. The ID isn't linked to your name, your Apple Account or any other app. Events never include place names, addresses, coordinates, search text or links. IP addresses aren't stored: PostHog uses yours only to work out which country you're in, and keeps just the country. PostHog stores the data in the EU.
Crash reports and Report a problem
If the app crashes, Sentry receives a crash report: what went wrong, the device model, iOS and app version, and a few settings (your map app, whether you have the upgrade, roughly how many places and widgets you have). Links are stripped from reports, because map links contain coordinates. IP addresses aren't stored. Sentry stores the data in the EU.
Report a problem (Settings › Send feedback) sends your message to Sentry, with your name and email if you choose to add them, and a screenshot if you choose to attach one. You see the screenshot before you send it; if it shows your places, they're sent too, so crop it or leave it out if you prefer. It arrives with the same device details as a crash report.
The upgrade
One Tap Map is free for two places. One Tap Map Unlimited is a one-time purchase.
- Apple takes the payment. I never see your card details or your Apple Account.
- Adapty checks with Apple that you've bought the upgrade, and records the purchase so the app can unlock it on your devices. Adapty receives the purchase details from the App Store (product, transaction ID, date, price, currency and country), a random Adapty ID, which upgrade screen and price you were shown (prices are tested, so they can differ between people), and device details (model, iOS version, app version, language and region). The app tells Adapty not to collect your IP address or your device's advertising identifier.
- So I can see, for example, how many people who see the upgrade screen go on to buy, Adapty passes purchase events to PostHog under the same random ID as the usage counts. Adapty's events also create a profile for that ID in PostHog, holding only your device's operating system, which the app's later usage counts are grouped under. Neither ID is linked to your name or Apple Account.
Restoring a purchase works through your Apple Account with Apple and Adapty; nothing else is collected.
If you email support@serenalambert.com, or use Suggest an idea or Say something nice in the app (which open an email), I get your email address and what you write, and I use them only to reply and improve the app. Email is handled by Google Workspace.
This website
The site counts page views, where visitors came from, and clicks on App Store and email links, so I can see which pages help people find the app. It uses no cookies and stores nothing on your device. The counts go to PostHog through this site's own address, and IP addresses aren't stored (PostHog keeps only the country).
The site is hosted by Netlify, which handles each page request, including your IP address and browser details, to deliver the page and keep the site secure.
The App Store links carry a page label, so Apple can tell me how many people viewed and downloaded the app after each page. Apple doesn't tell me who they are.
Who handles data
| Service | Used for | What it receives | Where |
|---|---|---|---|
| Apple (iCloud) | Syncing your places | Your places, in your own iCloud account | Apple |
| Apple (Maps) | Address search and finding an address for a position | What you type; your position when you use Current Location | Apple |
| Google (Maps) | Finding the place in a shared Google Maps link | The link and the place's ID from it; your IP address | US and global |
| Apple (App Store) | Downloads and the upgrade payment | Your purchase, under Apple's privacy policy | Apple |
| Adapty | Confirming and recording the upgrade | Purchase details, a random ID, device details, the price shown | United States |
| PostHog | Usage counts in the app; page views on this site | Usage events under a random ID; page views and clicks; country | EU |
| Sentry | Crash reports and Report a problem | Crash and device details; your message, and name, email and screenshot if you add them | EU |
| Google Workspace | Support email | Your email and what you write | US and global |
| Netlify | Hosting this website | Page requests, including IP address and browser | US and global |
None of them receives your saved places, except Apple through your own iCloud (and only what you choose to put in a screenshot or email). Google only receives a place you share to the app from Google Maps, as above.
Why the data is used
- To provide the app and the upgrade you bought (contract): iCloud sync, Apple Maps search, confirming your purchase.
- To keep the app working and make it better (legitimate interests): usage counts and crash reports, kept to what's needed and never including your places.
- Because you asked (your request or consent): Report a problem, emails, and location when you allow it. You can withdraw consent at any time, for example by turning off Location for One Tap Map.
How long data is kept
| Data | Kept for |
|---|---|
| Your places | Until you delete them, or delete the app and its iCloud data |
| Usage counts (PostHog) | Up to 1 year |
| Crash reports and Report a problem (Sentry) | Up to 90 days |
| Purchase records (Adapty) | As long as needed to confirm your purchase, and for tax and accounting records |
| Emails | Until you ask me to delete them; I delete them within 7 days of your request |
| Website request logs (Netlify) | Less than 30 days |
Where data is stored
PostHog and Sentry store data in the EU. Apple, Adapty, Google and Netlify may process data in other countries, including the United States. Each works under data processing terms that protect it, such as the EU's standard contractual clauses.
Your rights
Depending on where you live, you can ask to see, correct or delete data about you, to object to or limit how it's used, to get a copy of it, and to withdraw consent. To ask, email support@serenalambert.com. I'll reply within one month.
Because the app's usage counts, crash reports and purchase records use random IDs that aren't linked to your name, I usually can't find them from your name or email. You can still:
- delete your places in the app, and remove One Tap Map's data in Settings › [your name] › iCloud;
- delete the app, which removes the random usage ID (a new one is made if you reinstall);
- turn off Location for One Tap Map in Settings;
- ask me to delete any emails or Report a problem messages you've sent.
If you're unhappy with how your data is handled, you can complain to your local data protection authority, for example the ICO in the UK, your country's authority in the EU, or the UAE Data Office.
Children
One Tap Map is rated 4+ but isn't designed for children, and I don't knowingly collect data from children under 13. If you think a child has sent me information, email me and I'll delete it.
Changes to this policy
If what's collected or who handles it changes, this page changes first, and the date at the top moves. Significant changes are mentioned in the app's release notes.
Contact
Questions about privacy: support@serenalambert.com